PRIVACY POLICY

Privacy Policy for Toby Orthopaedics

Effective Date: 4/27/2026

Toby Orthopaedics (“Toby Orthopaedics,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, including our contact forms and product inquiry pages.

This Privacy Policy applies to information collected through tobyortho.com.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us through our website, including:

• Name
• Email address
• Phone number
• Company, practice, or organization name
• Message or inquiry details
• Any other information you choose to submit through our forms

We may also collect limited technical information necessary for website functionality and security, such as:

• IP address
• Browser type
• Device type
• General website usage information
• Form submission metadata used to prevent spam or abuse

We do not intentionally collect medical records, protected health information, or sensitive patient information through this website.

2. How We Use Your Information

We use the information collected through our website to:

• Respond to inquiries
• Provide information about our products and services
• Connect you with the appropriate Toby Orthopaedics representative or authorized dealer
• Support customer service and business communications
• Maintain, protect, and improve our website
• Prevent spam, fraud, misuse, or unauthorized access
• Comply with applicable legal or regulatory obligations

3. Product and Business Inquiries

Because Toby Orthopaedics provides orthopedic products and related resources, information submitted through our website may be used to respond to product questions, dealer requests, surgeon/resource inquiries, or general business communications.

Submitting information through the website does not create a doctor-patient relationship, healthcare provider relationship, or medical advisory relationship with Toby Orthopaedics.

4. No Medical Advice

The content on this website is provided for general informational and product-related purposes only. It is not intended to replace professional medical advice, diagnosis, or treatment.

Patients should consult a qualified healthcare professional regarding any medical condition, treatment option, surgical procedure, or product-related medical question.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only when reasonably necessary, including with:

• Authorized dealers, distributors, or representatives who can respond to your inquiry
• Website hosting and technical service providers
• Email or communication service providers
• Professional advisors, if needed for legal, business, or compliance purposes
• Government, regulatory, or legal authorities when required by law

Any third-party service providers are only permitted to use information as needed to provide services to us or respond to your request.

6. Cookies and Website Technologies

Our website may use basic cookies or similar technologies necessary for site functionality, security, form operation, or spam prevention.

Based on our current website setup, we do not use cookies for advertising, retargeting, or behavioral marketing purposes.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information submitted through our website.

However, no website, email system, or online transmission is completely secure. You should avoid submitting sensitive personal health information, medical records, or confidential patient data through general website forms.

8. Data Retention

We retain personal information only as long as reasonably necessary to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, or support legitimate business purposes.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through this website.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

10. Links to Third-Party Websites

Our website may link to third-party websites, resources, dealers, manufacturers, or other external content. We are not responsible for the privacy practices, security, or content of those third-party websites.

Visitors should review the privacy policies of any third-party sites they visit.

11. Your Privacy Choices

You may contact us to:

• Request access to personal information you have submitted
• Request correction of inaccurate information
• Request deletion of your information, where legally permitted
• Ask questions about how your information is used

We may need to verify your identity before processing certain requests.

12. State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws. These may include the right to know what personal information is collected, request deletion, correct inaccurate information, or opt out of certain uses of personal information.

Toby Orthopaedics does not sell personal information and does not use personal information collected through this website for targeted advertising.

13. International Visitors

If you access this website from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

15. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Toby Orthopaedics
6355 SW 8th Street, Suite 101
Miami, FL 33144
sales@TobyOrtho.com
305.665.8699